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DOME delivers results with VeraCore fulfillment software

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FOR IMMEDIATE RELEASE

Contact:

Sean O’Connor

VeraCore Software Solutions, Inc.

(860) 721-8929

[email protected]

Rocky Hill, CT, October 7th, 2014

DOME Printing, of Sacramento, California is in the process of implementing The VeraCore Fulfillment Solution to support the dramatic growth of their fulfillment business.

One of northern California’s strongest privately-held commercial printing companies, DOME provides a wide range of services to a diverse client base. In addition to web and sheet-fed printing, DOME’s suite of integrated business solutions includes creative services, digital printing, finishing, mailing and fulfillment.

Order fulfillment, long a component of DOME’s service offering, has grown substantially in recent years. The firm now manages hundreds of their clients’ products and kits in their expansive 60,000 sq. foot climate controlled warehouse. The technology infrastructure that supported DOME’s fulfillment operation was composed of several different systems, some purchased and some developed in-house. Recognizing the increasingly important role that fulfillment played in their business, DOME’s management team set out to assess their fulfillment technology and, where appropriate, make investments in support of three key objectives – growing the business, retaining existing clients and improving process efficiency.

The management team approached the process of assessing their fulfillment technology and evaluating their options the same way they approached other IT decisions. Whether building or buying, technology decisions are predicated on delivering “best in class” solutions for the task at hand. After evaluating several options, the management team unanimously concurred that The VeraCore Fulfillment System was the right choice for DOME, and for their clients. DOME’s CEO, Tim Poole, explains – “Technology decisions can’t be made based strictly on our own business objectives. We strive to truly understand how new technology will impact our clients. This is tricky with fulfillment because each of our clients has their own unique requirements. VeraCore will provide the operational efficiency required to support sustained growth and an extremely robust client-facing offering that will help to ensure growth”.

The VeraCore Warehouse Management System’s extensive support for barcode technology and process automation will ensure Dome’s pick/pack operation and kitting lines run at peak efficiency. VeraCore’s billing capabilities will save Dome’s account managers countless hours each month by eliminating the need to manually compile billing data. Each of Dome’s clients will benefit immediately from The VeraCore Order Management System’s real-time reports and dashboards, which will provide up to the minute information on all aspects of their fulfillment programs. In addition, VeraCore’s support for order restrictions, budgetary controls and order approval chains will provide DOME’s clients with greater control over their fulfillment programs and marketing spend.

A technology company in its own right, one of DOME’s central requirements was that any new fulfillment system be capable interacting with the technologies that DOME developed in-house as well as systems provided by other vendors. The VeraCore Fulfillment Solution will serve as the new foundation of DOME’s fulfillment infrastructure. For truly specialized applications, DOME’s developers and technology partners will be able to create real-time integrations via the VeraCore web-service which supports sophisticated two-way communications between VeraCore and external applications.

Denise Lunden, President of VeraCore Software Solutions, Inc. commented on the DOME implementation under way now. “We are really excited to be working with Tim and his team of professionals. The combination of Dome’s talent and The VeraCore Fulfillment Solution will be hard to beat and will ensure DOME continues delivering results for their clients”.

For more information about DOME Printing and their award winning services, visit: https://www.domeprinting.com

 

About VeraCore Software Solutions, Inc.

VeraCore Software Solutions, Inc., has been providing software solutions for commercial printers, fulfillment companies, and marketing service providers for over 30 years. Their flagship product, The VeraCore Fulfillment Solution, enables fulfillment service providers to manage all aspects of their clients’ order fulfillment programs.

For additional information on VeraCore, visit their website at http://www.veracore.com

 

Innovative Solutions at DOME

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Letter from the President, Tim Poole:

DOME’s mission is to provide an exceptional buying experience and to create greater value by helping our clients achieve their goals through the utilization of our innovative solutions.

How do you define the many valued solutions that DOME provides? There is much debate within the printing industry on how to define the many value solutions that we provide our clients. Unquestionably providing services in graphic design, web page development and e-mail services define us as a Marketing Service Provider (MSP). On the other end of the spectrum, we provide complex data processing, secure fulfillment services with the power of web-store deployment and just-in-time deliveries to assist in meeting customers’ goals.  These solutions squarely put us in a strong business partnership with our clients.

As you can see, we have intentionally left “Printing” out of our name. Printing is only one of DOME’s capabilities and services that our clients are accustomed to. Printing is a core capability and many of the markets we serve clearly refer to us as their printer and we are ok with that. This is a new era and it is exciting to be part of the print evolution.

As you may have noticed from our internal print media and all throughout this website, DOME is removing the “Printing” tag line from the logo. Since we offer great services and new products to our clients, it was a move to show the growth of DOME as a company. With innovative solutions like, DOME Storefront, Email Marketing/Cross Media Marketing design, and the expansion of DOME Direct, DOME has evolved.

I am personally excited to see where our growth takes us.  With the additions of our Wide Format machines, DOME is adding more capabilities to our already awesome services.